Reliable Recovery.Professional Response.

Yes — every hour of every day, including bank holidays. A real, Newport-based operator answers your call within seconds. We run a rolling rota of dispatchers and recovery crews so you never sit on a call queue.

Across our rapid-response zone (NP and CF postcodes — Newport, Cardiff, Cwmbran, Caerphilly, Pontypool and Chepstow) we are typically with you in under 45 minutes. Across the wider M4 corridor and the rest of South Wales, response times vary with distance and traffic — we'll give you an honest ETA on the call.

Yes. We hold direct-billing arrangements with all major UK motor insurers, including LV, Admiral, Aviva and Direct Line, and work on the police and highways frameworks. Just tell us your insurer on the call and we'll handle the paperwork.

Absolutely. All our drivers are trained for EV recovery procedures, including isolation checks and the use of flat-bed transport. We handle Teslas, EVs with seized brakes after long storage, and high-voltage incidents with the correct equipment and PPE.

We specialise in light commercial and recovery up to 7.5 tonnes. For heavy commercial work we partner with a vetted local heavy-recovery operator and project-manage it from a single phone call — you still call one number, we sort the rest.

Stay safe. Get out of your vehicle on the passenger side and behind the barrier. Call 999 if you cannot get to safety — then call us. We dispatch motorway-trained crews with the correct equipment and liaise with National Highways on your behalf.

Yes — fleet and dealer accounts are a major part of what we do. Dedicated account contact, monthly consolidated invoicing, GPS-tracked ETAs to your team, and priority dispatch for contracted vehicles. Get in touch to discuss.

Our base is Newport. Our rapid-response zone covers NP, CF and southern Monmouthshire. We provide full recovery across South Wales and the western M4. For planned vehicle transport (auctions, dealer movements, classics) we cover the whole UK.